Runs the shop and the schedule. Still takes the first look at a tank that has her stumped.
Water heaters in Lakeland
Cold shower? Answer three questions.
Tell us what the tank is doing. Someone at the shop reads your answers and writes back with repair or replace, and what happens next.
- Licensed and insured
- Se habla español
- Written price before work
Repair or replace
What your answers usually mean
Three questions, three usual answers. Your tank's age and the plumber's look decide the rest.
- Usually replace
Water around the base of the tank
A tank that leaks from its body has rusted through, and a patch won't hold. A drip from a fitting or valve on top is a different job, and often a repair.
Leaking tank help - Often a repair
No hot water, or never hot enough
Electric tanks lose a heating element or a thermostat. Gas tanks lose a thermocouple or a gas valve. The part is usually a small share of a new tank, if the tank is sound.
No hot water help - Repair first
A gas pilot that won't stay lit
Check for gas smell first. A pilot that keeps going out is most often a worn thermocouple, which is a short repair on a tank that is otherwise fine.
Pilot light help
The van
A stocked van, so the swap can happen today
We carry the common electric and gas tank sizes on the van and in the shop, with the connectors, valves and pans that go with them.
If yours is one of them and you call or text by early afternoon on a workday, the swap can happen that day. If it isn't, we say so, and tell you the day the heater comes in before we book it.
Same day, when
You call or text by about 1 p.m., Monday to Friday
Your tank is a size we stock
The spot is reachable and the old fittings pass
Repair or replace: how we decide
The same few things, in the same order, on every call.
| Replace makes sense when | Repair makes sense when | |
|---|---|---|
| The tank | Replace makes sense whenWater comes from the body of the tank | Repair makes sense whenIt is sound and dry inside and out |
| The part | Replace makes sense whenSeveral parts are failing at once | Repair makes sense whenA single element, thermostat or thermocouple |
| Age | Replace makes sense whenThe label shows a tank near the end of its life | Repair makes sense whenThe label shows a tank in its middle years |
| The price | Replace makes sense whenThe tank, the swap and the haul-away, in writing | Repair makes sense whenThe part and the labor, in writing |
The shop
Who answers, and who comes
Seven of us, one family at the front. Three more installers and helpers round out the crew.
Cristobal Valdez
Lead installer, speaks Spanish
Esperanza's son. Writes the price down before he shuts the water off.
Answers the phone, reads the label photos and books the van. Takes your number for a Spanish call back.
Dedrick Wiggins
Installer
Sets tanks, runs the new connectors and hauls the old one out. Leaves the closet cleaner than he found it.
Neighbors
What customers wrote after a swap
“I found water around the tank on a Tuesday morning and texted a photo of the label. By afternoon the new one was in and the old one was gone.”
Gail B.Lake Hollingsworth area, leaking tank
“They said the element was bad and the tank was fine. I had braced for a new heater and got a short repair instead.”
Noe H.Auburndale, no hot water
“Cristobal wrote the price down before he shut the water off. The bill matched it.”
Kashif A.Dixieland, replacement
Sample reviews.
Where we work
Lakeland and the towns around it
The shop is on South Florida Avenue, and the van covers Lakeland and the towns around it.
Polk County
- Lakeland
- Auburndale
- Bartow
- Mulberry
- Polk City
- Lake Alfred
- Winter Haven
- Haines City
- Eagle Lake
We don't go to Tampa, Orlando or Kissimmee. For those, call a plumber near you.
ZIP codes: 33801, 33803, 33805, 33809, 33810, 33811, 33812, 33813, 33815, 33823, 33830, 33860, 33868, 33850, 33880, 33881, 33884, 33844
Short answers
Do you replace a heater the same day?
Often, yes. If your tank is a size we stock and you call or text by about 1 p.m. on a workday, we can. If we have to order it, we tell you the day before we book.
Do nights and weekends cost more?
We don't work nights or Sundays, so there is no after-hours rate. Saturday hours are on this page.
Will I get a price before you start?
Yes, in writing. Work starts only after you say yes.
Do you speak Spanish?
Esperanza and Cristobal do, on the phone and at the door. Not everyone on the crew does.
Not sure which one it is?
Send a few lines and a photo of the label on your heater. We'll write back during shop hours.
Phone(863) 555-0101
Hours
- Monday – FridayToday
- 7 a.m. – 5 p.m.
- SaturdayToday
- 8 a.m. – 1 p.m.
- SundayToday
- Closed